This Privacy Policy describes how we protect your privacy by collecting your personal data through our website – remembering that our Policy is in accordance with current Brazilian laws and that its clauses contain the rights and responsibilities of users who come to use this site, as well as receive the products (newsletter, etc.) derived from it.

Personal data are the information provided by the user through their registration or access to our website, which can identify or individualize them.

This Privacy Policy (the “Policy”) aims to inform you transparently, as well as to collect your free and unequivocal consent, for the processing of your personal data, collected when you:

• Visit our website;
• Subscribe to our newsletter;
• Fill out a form participating in some virtual action or otherwise provide us with your personal data when explicitly requested by us.

Acceptance of our Policy will be made when you access or use the Services of Capital da Dúvida. Your access or use will indicate that you are aware and consent to the way we will use your information and data. You declare and guarantee that all your personal information provided to us is true, current, and complete.

If you have any questions or need to address any matter related to this Policy, please contact us via email at contato@capitaldaduvida.com

The Capital da Dúvida website collects different data from users depending on how you use our services:

• Visitation and interaction data from the Sites: we will collect cookies from your computer (for more information on cookies, see the “Cookies” section below), your clicks on the page and navigation interactions, your location via IP address, browser type, type of device you use to access the Site, your device's operating system and screen resolution, as well as your interactions with the podcast audio player, including clicks and downloads.
• Newsletter Data: When you subscribe to our newsletter, you will provide us with the data explicitly requested at the time of subscription, such as your name and email address. Additionally, we will collect your interactions with the newsletters sent (opening and clicking on links in the email in question).
• Form Data: When you fill out a form we send you, or provide us with your personal data that we request, we will use the data for the specific purpose indicated at the time of making the form available or the request, in addition to the other purposes indicated in this Policy.
• Communications with Capital da Dúvida: When you communicate with us, we collect information about your communication, including metadata such as date, IP, and time of communications and all its content, as well as any information you choose to provide.

All collected data will be kept in absolute secrecy by the site administration, ensuring the privacy and security of users during use, being used only internally by the involved departments and/or for sending promotions, events, or specific communications. Except for the mandatory registration information, you can decide which personal information you will provide.

The personal data of Capital da Dúvida website users are collected, in accordance with current legislation, for the following purposes:

a) Providing Services: data is collected in connection with the services offered;

b) Communication: we collect user data so that we can provide support and customer service;

c) Marketing: sending promotions, marketing, and newsletters;

d) Regular exercise of rights in judicial and administrative proceedings, complaints, involvement in investigations and legal procedures, and response to requests from public authorities;

e) Compliance with legal obligations;

f) Content personalization: we can build a profile based on your application access history, presenting you, in addition to general interest content and services, content and services closer to your interests;

Occasionally, we may use data for purposes not provided for in this privacy policy, but these will be within your legitimate expectations. The eventual use of your data for purposes that do not comply with this prerogative will be done with your prior authorization.

We use cookies, which are text files generated and stored in your browser or device by websites, applications, and online advertisements. Cookies may be used to authenticate your session, remember your preferences and settings, and understand, in an aggregated and anonymized way, the behaviors and interests of users of our platform.

By accessing our website and consenting to the use of cookies, you acknowledge and accept the use of a data collection system with the use of cookies on your device. You can, at any time and at no cost through your browser, change permissions, block, or refuse cookies. However, revoking consent for certain Cookies may make some features of our services unavailable.

CAN I CONTROL OR DELETE COOKIES?

For our website to operate correctly, you must enable the use of Cookies. If you decide not to enable them, you can still browse the site, but some features will not be available. You can change the settings to block the use of Cookies or alert you when a Cookie is being sent to your device. There are several ways to manage Cookies, so you can, simply and intuitively, manage your preferences from your browser, you can use one of the links below:

For more information on managing Cookies in Firefox (click here)

For more information on managing Cookies in Chrome (click here)

For more information on managing Cookies in Internet Explorer (click here)

For more information on managing Cookies in Opera (click here)

For more information on managing Cookies in Microsoft Edge (click here)

By law, you have several rights related to the privacy and protection of your data. These rights are summarized below. If you want to exercise any of these rights, please send an email to contato@capitaldaduvida.com and we will fulfill your request as soon as possible. If you contact us to exercise any of these rights, we will need to access your corresponding personal data to fulfill your requests.

5.1 Right of access. This right allows you to request and receive a copy of the personal data we hold about you.

5.2 Right of rectification. This right allows you, at any time, to request the correction and/or rectification of your personal data if you identify that some of them are incorrect. However, to be effective, we will need to check the validity of the data you provide us.

5.3 Right of deletion. This right allows you to request the deletion of the personal data we hold about you. All collected data will be deleted from our servers when you request it or when they are no longer necessary or relevant to offer you our services, except if there is any other reason for their maintenance, such as a legal obligation to retain data.

5.4 Right to object to processing. You also have the right to contest where and in what context we are processing your personal data for different purposes. In certain situations, we may demonstrate that we have legitimate reasons to process your data, which override your rights, for example, if they are essential for providing our applications.

5.5 Right to request anonymization, blocking, or deletion. This right allows you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the accuracy of the data; (b) when you need the data to be maintained even if we no longer need them, as necessary, to establish, exercise, or defend legal claims; or (c) if you have objected to the use of your data, but in this case, we need to verify if we have legitimate reasons to use them.

5.6 Right to portability. We will provide you, or a third party you choose, with your personal data in a structured and interoperable format.

5.7 Right to withdraw your consent. You have the right to withdraw your consent regarding the terms of this Privacy Policy. However, this will not affect the legality of any processing carried out previously. If you withdraw your consent, we may not be able to provide certain services.

5.8 Right to review automated decisions. You also have the right to request a review of decisions made solely based on automated processing of your personal data that affect your interests, including decisions aimed at defining personal, professional, consumer, and credit profiles and/or aspects of your personality.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it. We may also contact you for more information regarding your request to speed up our response.

All your data is confidential and only people with the proper authorizations and need will have access to them. Access to your personal data is only made after a confidentiality commitment. Any use of this data will be in accordance with this Policy. Capital da Dúvida will make all reasonable market efforts to ensure the security of our systems and your data. Access to the servers where your data is stored can only be made through previously authorized communication channels. All your information is encrypted on the servers where it is located, as well as its traffic between the servers and our computers.

We will keep your access data to our site (i.e., IP, date, and time of your access) on our servers for 6 (six) months.

Without prejudice to these periods, we will keep your data and information only as long as they are necessary or relevant for the purposes described in this Policy, or in case of pre-determined periods by law.

Capital da Dúvida reserves the right to change this Policy as many times as necessary. That is why it is very important to access our Policy periodically. If relevant changes are made that require new authorizations from you, we will publish a new privacy policy and notify you so that you can provide, if you wish, your consent.

We are committed to keeping this Privacy Policy updated, observing its provisions, and ensuring its compliance. In addition, we also commit to seeking technical and organizational conditions securely apt to protect the entire data processing process.

If the National Data Protection Authority requires the adoption of measures regarding the data processing carried out by Capital da Dúvida, we commit to following them.

If you have any questions about this Privacy Policy or the personal data we process, you can contact us via email at contato@capitaldaduvida.com

All content on this site, such as, but not limited to, texts, photographs, images, and logos, is protected by copyright and other intellectual property rights. These rights are owned by Capital da Dúvida or the officially informed content provider partner.

The user or visitor declares that they will respect the intellectual property rights and those arising from trademark protection, as well as all rights related to third parties that are in any way available on the site. Simple access to the site does not grant the user any right to use the names, titles, words, phrases, trademarks, patents, literary, artistic, musical works, photographs, among others, that are or were available on it.

Unauthorized or prohibited use of any material may subject the user to civil and/or criminal liability, under applicable federal, state, and local legislation.

This document is governed and must be interpreted in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018. The Central Court of São Paulo is elected as the competent court to resolve any issues arising from this document, with express waiver of any other, however privileged it may be.